Rochester Auto Repair

Great service as always

I took my car to Belle Tire last week for a routine oil change — about 30 minutes after I sat down, one of the employees strolls over and hands me an estimate for $900 worth of work, barely explains it, and walks away... so I decided to make an appointment at South Street to get a second opinion. The technicians diagnosed the same issues but also found something Belle Tire had missed - leaking struts - and still quoted me $300 less for the job. I decided to get my front brake pads replaced and my fluid flushed and my bill came out at $900 for twice as much value. (And while Belle Tire *required* me to get a $70 wheel alignment, South Street said they'd do the same job for $33 but it wasn't necessary... so I kept my money!) The work was done in a day and the men who helped me were nothing but courteous and friendly. I would definitely come to South Street again.

Although I wish I didn't have to spend so much money on car repairs, at least I know I can trust this place. I've been going here for years & was very nervous when there were suddenly new owners... but it's been great. I really appreciate the loaner car when I need to leave mine. And the one time something broke right after a repair, it was totally covered & taken care of right away. These guys are awesome!

Very satisfied per usual. Great service and very courteous staff. I always refer people

Fantastic service!

They took my van for the oil change right at the appointment time. Appreciated the attention to other aspects of the van such as the cabin filter that was extremely dirty and needed to be changed. They also looked at another issue at no charge and provided expert advice.

I bought a car and took it to the Honda dealer because I knew it needed a little work. They gave me a huge list of items that needed to be fixed for more than what I paid for the car! The car drove great so I wanted a second opinion. I brought it to South Street and they were amazing. The car did need a bit of work, but not everything the dealer had said. South Street took care of every item that needed to be done, and explained to me why some of the items the dealer had proposed did not need to be done. I was a new customer and they treated me as if I have been coming there for years. Thank you so much and I will be back!

Always the most efficient, accurate in diagnosis, and courteous service!

Firts visit, extremely satisfied so far.

Loaner cars are a fantastic service. Good follow-up and communication from the staff. Customer area is clean and inviting. Highly recommend South Street Auto.