Rochester Auto Repair

I am totally pleased with Brett, technician and staff. They saved me hundreds on my F150 by correctly diagnosing a coolant leak which the Ford garage misdiagnosed and I fortunately refused the Ford recommended repair. They also had the expertise and equipment to fix a significant transmission issue by following a less costly Technical Service Bulletin instead of pushing a rebuild. They also have the best Covid-avoidance safe environment protocols I’ve seen for any business as well as a free loaner car and outstanding warranty policy. They have earned my repeat business for sure! I have now changed my mindset from my F150 needing to go to a Ford garage to "trust South St Auto".

Took my F150 in for brake repairs, initially was not satisfied, the manager contacted me and made it right. They put a lot of time and effort to make sure I was satisfied.

Too busy to do a quick oil change.

Great job as always.

The upmost professional service as always.

Called regarding a radiator leak in our 2006 Dodge Caravan. Spoke with Brett and he set us up with an appointment to bring the van in and also had a rental car ready for us. Brett kept us up to date throughout all the repairs that we needed to have done. Being Seniors he worked with us on affording the repairs. The mechanic that worked on our van was also surprised that is was a Michigan van since it was so well cared for. We picked it up on Friday. On Saturday we had a small glitch with the repair. We called immediately and Drake told us to bring the van right up, he would have a rental car ready for us and they would check it out right away. Within the hour we had a call that everything was all set and the van was ready.. HIGHLY RECOMMEND these people. Also being a one car family it is great that they offer a FREE RENTAL CAR!!! Thanks Guys, you are our new go to Service People!!!

I called... Come on in! Within an hour my head light & tail light was replaced.

Kept me in the loop with updates consistently with phone calls.

Very professional and cost effective. Appreciate their service!

I am confused about coupons. South Street sends me coupons and I appreciate them. But,when it comes to using them, I can only use one per visit. This is what Logan of South Street told me. My question is what if I come in say 3 separate days vs one day for 3 serparate things done. Couldn't I use a coupon for every day. i.e. let's say I had brakes done on Monday, Tune up on Tuesday, and radiator flush on Wednesday. And let's say I had a coupon for each one. So if I come in Monday,Tuesday , and Wednesday I could use a coupon each day. But, if I have all this done in one day, I can only use one coupon. I don't get it.