I was just a little disappointed at first because I had an appointment to do a job which usually is easily done in 1 day, but it ended up taking 2 1/2 days and there were no loner cars available. But I ended up getting 15% discount on original quote and they threw in a free oil change which was worth approximately $27 , and I do have peace of mind with their integrity , warranties, and great workmanship . Over all, I am happy. Usually I think there would have been a loner car but maybe they were backed up because of all the happy customers they continue to attract .