Rochester Auto Repair

Very honest and helpful

The employees know their stuff, but what I wanted/needed fixed was not fixed.

I feel my car is in professional hands when I use South Street. I never have to worry that they will "make work"on my car. They are sooooo easy to deal with AND make it sooooooo easy to keep up with necessary work like oil changes by offering several options: waiting, drop off, loaners and pick up. I really appreciate these extras and have had to use them. I feel their pricing is fair. They go out of their way to explain, if necessary, and have plenty of people working so you don't have to stand around. I used to use the dealer for my upkeep, but now prefer South Street to keep my car up.

The South Street Auto Care staff members were engaged and unfailingly polite, both on the telephone and in person. My vehicle was serviced expeditiously and benefited from a complimentary safety check. This was my first experience with South Street Auto Care and I fully intend to return for future automotive service.

AS ALWAYS, this trusted team provided fast, efficient, cost-effective, and courteous service.

Great service, I felt well taken care of

Fantastic service. The car feels like new, with plenty of power at a recent open track day.

CALLED ON MONDAY THEY SAID TO BRING IN THURSDAY. THEY GOT BACK TO US THE FOLLOWING MONDAY. SO IT TOOK A WHILE TO LOOK AT. I BROUGHT IT IN TO HAVE THE TRANSMISSION LOOKED AT AND A FEW OTHER THINGS. MY HUSBAND TOLD THEM IT ACTS UP AT HIGHER SPEEDS LIKE WHEN GETTING ON THE HIGHWAY. HE SAID IT A FEW TIMES. THERE WAS A CHARGE TO LOOK AT THE CAR AND WE AGREED TO PAY. NORMALLY I DONT HAVE TO PAY TO GET MY CAR LOOKED AT. SO WHEN THEY CALLED TO TELL US WHAT THEY FOUND THEY SAID NOTHING WRONG WITH TRANSMISSION. HOWEVER MY HUSBAND ASKED IF HE WENT ON HIGHWAY AND HE SAID NO. WE HAVE TO CHARGE MORE TO TEST ON HIGHWAY. SO I SAID I WILL GET MY CAR NOW THANK YOU AND WILL TAKE TO ANOTHER PLACE THAT WON'T CHARGE ME TO LOOK AT, DO A COMPLETE INSPECTION AND WONT HOLD FOR 5 DAYS

Great service as always. Have been coming here for years. This is where I always go for auto service when I am out of warranty!

Everyone was so friendly and knowledgeable. My repai was expensive, but they were much for reasonable than other shops. They provided me with a free loaner as well. I felt that they were honest- they didn’t give me a laundry list of things that needed to be fixed... they fixed what was needed. Overall, I’m so pleased that my friend recommended this shop. They will be my new “go to” place!